Prime Minister Abdel Hamid Dbeibah has launched the “Citizen Service Center” aimed at bringing the government closer to the people and promoting greater openness and transparency.
Dbeibah said in a speech before an array of government officials, including the CEO of the Libyan Post, Telecommunications and Information Technology, that the Centre provides a basis for a new concept of government-citizen relationship.
"The main goal of the project is to remove all barriers so that the citizen can communicate his complaints to the government," the PM said.
The submitted complaints and demands would be converted into reports and indicators and put into action as soon as possible, according to Dbeibah.
The Citizen Service Center, which will be subject to a trial period, will consider the grievances and inquiries of citizens related to the work of the government, ministries, and affiliated entities.